Ordering on-line: Each item for sale on this site features a button marked "Click Here To Order Now". Clicking on it will automatically add ONE of that item to your order... you can alter the quantity you'd like on the order form - but please remember to click on the "RECALCULATE" button to register the change. To remove an item from your order, either click on the "waste bin" icon next to it in the shopping cart, or change the quantity to 0 (zero) and click the "RECALCULATE"button. (PLEASE NOTE - if your computer is not set to accept cookies, you will be unable to alter the quantity on the order form.)
You can pay: By credit or debit card... we accept most major cards, including MasterCard, Visa, Delta, Visa debit, Electron, Switch, Maestro, JCB and American Express.
We also accept: Payments via PayPal... and you DON'T need an account with them to use this facility.
We CANNOT accept: Payments by cheque or postal order - sorry!
For your protection: All payments are handled via a secure server. If you place an order online, you will receive an email confirming receipt of your order and payment.
Ordering by e-mail: If you prefer, you can send me an email with details of what you'd like to order. I acknowledge all email orders, and confirm price, postage costs and availability. You'll find my contact details at the bottom of this page. You can still pay by any of the methods detailed above... but please DON'T send your credit card details by email (it's not a secure method of communication) - give me your phone number, and I'll ring you for the details.
Ordering by telephone: You can also place your order (and pay using your credit or debit card) by phone, on +44 (0)1308 80 50 65, during UK office hours (Monday - Friday 1000 - 1700, Saturday 1000 - 1200). Please note that the telephone is not always manned, so if you get through to our voicemail, please leave your name and number and we'll call you back.
Ordering by fax: You can send me a fax with details of what you'd like to order. I acknowledge all fax orders, and confirm price, postage costs and availability. You'll find my contact details at the bottom of this page. You can still pay by any of the methods detailed above - it's safe to send your card details by fax, we need to know your card type (Visa, Mastercard etc), card number, expiry date, security code (last 3 digits on back of card), your name as it's shown on the card, and your billing address.
Ordering by post: If you really want to, you can even send me an order by good old-fashioned snail-mail! Please supply the same details as when ordering by fax (see above). Once again, you'll find all my contact details below...
Ordering from outside the UK: Many of my customers are from outside the UK... don't worry, it's not a problem! However, there will be additional charges for Airmail delivery. Details here. Please note that all prices are shown and charged in GB Pounds.
Incense Man is part of Incense Online Ltd. Registered in England & Wales, company no. 4688379. Registered office: 1 White Close, Bradpole, Bridport, DT6 3HL